For law firms & notaries

Client intake for law firms: identity, matter details and evidence through one link.

Open a matter with the ID checks done, the other parties named for conflict checking and the documents already in the file — and a record of who accepted what, and when, for the day someone asks.

Free during the beta · No card needed

Why intake is where matters go wrong

  • The client is paying for advice, not for filling in forms, and every extra email you send asking for a passport costs goodwill you would rather spend later.
  • Conflict checks need the other parties' names before anyone does substantive work. In an email thread that detail arrives in paragraph four, if at all.
  • A company client means a director's ID, the company's registration and a board resolution — from three different people who each think someone else is handling it.
  • When a file is questioned a year later, "who verified this ID and when" has to be answerable from the record, not from memory.

Intaky does not replace your case management system or your professional judgement. It gets the matter to the point where both can start.

The legal client onboarding template

A starter pack for individual and company clients. Rename, remove or add anything in the form builder; the matter-type list is yours to edit, and you can make one link per practice area.

Questions in the template
  • Personal detailsFull name, date of birth, email, phone, address
  • Matter detailsType of matter, description, other parties involved (for conflict checking), urgency
  • Source of fundsWho is paying, from what source; occupation
  • Company detailsRegistered name and number, registered address, industry
  • Instructing contactName, position, email, confirmation of authority to instruct
Documents in the template
  • Proof of identity Required
  • Proof of address, under 3 months Required
  • Matter documents Contracts, correspondence, court papers
  • Business registration Company clients
  • Authority to act Board resolution or power of attorney

Files are held in private storage that is never publicly addressable; every download is checked against who is asking. Passwords are hashed and any account can turn on two-step verification.

How it runs for a practice

01

Individual or company, one link each

A company client's application has an entity part and a people part. Invite the director and the instructing contact separately; each completes only their own sections and uploads only their own ID.

02

Review with a note, not a phone call

Accept the passport. Send back the proof of address because it is four months old, with one line saying so. The client sees only that item to fix; the accepted items stay locked.

03

Keep the trail

Every acceptance, rejection and approval is stamped with the reviewer's name and time, and internal notes stay internal. Export the case as a PDF summary with its documents attached when the file needs to travel.

Questions practices ask

Does this satisfy our client due diligence obligations?

Intaky collects the evidence and records who reviewed it. It does not run electronic identity verification, PEP or sanctions screening, and it does not decide what your regulator requires of you. Treat it as the organised collection step in front of whatever checks your policy calls for.

Can we set a deadline?

Yes. Each link can carry a due date; the client sees it, your team sees which cases are late, and Intaky can send reminders every few days — working hours only, capped at six — until the client finishes.

Where does the data end up?

In your workspace, exportable as a PDF summary per case, or pushed by webhook into your own system when a case is approved. Close the workspace and the contents are deleted within 30 days.

Open the next matter this way.

One template, one link, and the ID checks done before the first meeting.

Contact us

Free during the beta · No card needed